Shipping and Return Policy for Godaari

Shipping Policy:

1. Order Processing:

a. Processing Time: Orders are typically processed within delivery time slotes. During peak seasons or sales events, processing times may be extended.

b. Confirmation: Once your order is processed, you will receive an email confirmation with details, including a tracking number if applicable.

2. Shipping Methods:

We deliver directly to your door from our store and secure delivery.

3. Shipping Costs:

a. Calculation: Shipping costs are calculated based on the weight and destination of your order. The total cost will be displayed during the checkout process.

b. Free Shipping: Enjoy free shipping on orders over a specified amount. Check our website for current promotions.

4. Delivery Times:

a. Estimates: Estimated delivery times are provided during checkout. While we strive to meet these estimates, external factors may cause delays.

b. Tracking: Track your order using the provided tracking information to stay updated on its status.

Return Policy:

1. Return Eligibility:

a. Condition: Returned items must be unused, in their original packaging, and include all tags.

b. Timeframe: Initiate returns within 24 hours of receiving your order.

2. Return Process:

a. Authorization: Contact our customer support to obtain a return authorization and detailed instructions.

b. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

3. Refunds:

a. Processing Time: Refunds are processed within three business days after receiving the returned items.

b. Method: Refunds are issued to the original payment method.

4. Exchanges:

Product Exchanges: Direct exchanges are not offered. Customers can return the unwanted item and place a new order.

5. Damaged or Defective Items:

Reporting: Report damaged or defective items within one day of receiving your order for prompt resolution.
6. Contact Information:

a. Customer Support: Reach out to our customer support at godaari6@gmail.com for any assistance regarding shipping or returns.

By shopping with us, you agree to adhere to the terms outlined in our Shipping and Return Policy.